Daily completion of journals in Croud Control is essential to the effective running of the business.

• All work completed at Croud is categorised either for a client or internally (internal examples being 1-2-1s, training sessions, team planning).

• Any work completed for a client needs to be allocated to that client by selecting them from the client drop down menu in your journals interface. 

• The journalling interface will only show the clients and channels you have affiliated yourself to. You may self-manage adding yourself to client profiles in the User Manager section of Croud Control.

What happens if we don’t journal?

• We don’t know exactly how much time has gone into our client accounts.

• We don’t know if we have the correct level of resource/fee on our client accounts.

• Your name will be included on a daily automated email to the business leaders of incomplete journals users.

• You could be risking part of your end-of-year bonus which is based on 100% daily journal completion.

For any incomplete journal days, you will see this reminder when you log in to your journaling interface.

If you see reminders like the above, click these reminders to go back to these days and complete your journals, for all of the above reasons. Back-dating is required, no matter how long ago your incomplete journals are from!